The purpose of this LISTSERV is to post inquiries and share information about building an organizational process for responding to adverse events including disclosure, communication with patients and family members after an adverse event and care for the caregiver. This is a closed list, meaning only approved subscribers may participate. BETA Healthcare Group (BETA) cannot warrant or guarantee the accuracy of information posted. This is not a substitute for contacting BETA risk management staff with issues or questions. If you require immediate assistance from a BETA risk manager, please call (925) 838-6070.